Returns

If you are not satisfied with the order, you have 14 days after receiving the product to return for any reason. Just fill this up "Return Form" enclose it with the order and send the package to the following address:

Wunderglas
Kadinerstrasse 20A
10243 Berlin
Germany

Terms and Conditions for Returns

▹ All items must be in perfect condition, unused and in their original packaging.
▹ Returns must be sent back within 14 days of receipt of goods.
▹ For hygiene reasons, earrings and hair accessories cannot be returned. In case of a defective product please contact us and we will organize the return for you.
▹ The buyer bears the return costs. We recommend that you choose a secure shipping method, as shipping is at your own risk.
▹ Please note that shipping costs will only be refunded if the item is faulty.

After your return has been received and inspected, we will refund you the full value of the items. For the refund we use the same payment method that you used for the purchase.
Depending on your bank, the refund will be made within 10-14 days.